Cincinnati Bell - Zoomtown speeds NOT even close to advertisement

246 of 283 Cincinnati Bell reviews

I have had Zoomtown for over a year, in that time I have never had DL speeds even close to 50% of advertised rate.I have spent 20+ hours in the outsourced CS loop, which is designed to aggravate/confuse you.

IF you are like me you are not easily shaken, which leads them to offer you discounted rates of free services.. They WILL NEVER give you anything. DO NOT use this worthless company, they have NO intentions on investing in the infrastructure to handle the speeds you "think" you are paying for.

This is a CRIMINAL enterprise which should be shuttered by the FTC.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Style and Design
Customer service
Price Affordability
Diversity of Products or Services
Billing Practices

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Zoomtown Internet
Review category
review #598122 by

Author wants to be contacted by the company. Learn more

Had an experience with Cincinnati Bell? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
246 of 283 Cincinnati Bell reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Cincinnati Bell. However, many companies do monitor reviews on our site.

You were reading a complaint about Cincinnati Bell.
Filing a new complaint about