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A door to door salesman showed up,offered me a contract for 108 a month.i agreed to switch even though I really didn't want to spend another whole day getting new service installed.24 days later I start getting bills for over 133 dollars.i called,emailed,and used...
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Company wrote 0 public responses to the review from 1 day ago.
#1422843
We were not under contract with Cincinnati Bell. In November they jacked up the rate from $112 to $199. There was nothing they would do. When we called to complain then cancel and we were complaining about the outrageous bill we were not informed the bill would not be...
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Company wrote 0 private or public responses to the review from Dec 05.
1.6
I didn't like
  • Bad billing practices
  • No notice of large bill increase
  • Feeling like a hostage
#1416145
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Cincinnati Bell - Cancelled service beware

beware when you cancel your cable service in the middle of the month they dont prorate your service they charge for the whole month. The fine print is buried real good CINCINNATI BELL YOU SUCK YOU BURNED A BRIDGE YOU HAD FOR 35 YEARS AS CUSTOMER
Company wrote 0 public responses to the review from Dec 03.
#1414248
This is by far the worst company that I have ever done business with in my life. I had cable and internet with Cincinnati Bell and decided to cancel the cable as we hardly ever watched it. I was told they could not cancel it without sending a tech out (which I later...
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Company wrote 0 private or public responses to the review from Nov 28.
1.0
#1409482
We've had issues before being lied to about what our cost would be. The bill never matched what we were told. Customer service reps don't speak English, etc. lots of things like that. My husband talked me into giving them another try. What a dumb bunny I am! We've been...
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Company wrote 0 public responses to the review from Nov 27.
#1409219
Sales rep tried to sale me a phone line...Talked about bout the package saving me $$$. I REFUSED IT. And the put it on my bill. I call them to speak with the manager to explain that I decline a landline service. I dont need it because I have a cell phone. He told me...
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Company wrote 0 public responses to the review from Nov 15.
1.0
#1401339
I have been a Cincinnati bell fioptics cable and internet customer for more than 5 years. The account however has been in my wife’s name. I called Thursday 10-25-2018, to see if it was possible to have the cable and internet billed separately, as my company will pay...
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Company wrote 0 private or public responses to the review from Oct 28.
Anonymous
Anonymous

That post is far too long to read in its entirety, sorry. Boring topic too.

1.7
#1390084
Just got off the phone with CB Fioptics and as is typical it ended in frustration. They market themselves as a "hometown provider" but they are no different than any provider. To start with they refuse to help you if you don't give them your 13 digit account number....
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Company wrote 0 private or public responses to the review from Oct 23.
#1387390
The fioptics is terrible the tv is bad and the technicians can’t even get the phone to work. Never mind consistent internet service.
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Company wrote 0 public responses to the review from Oct 20.
Anonymous
Charles Becker

All of this is true. Every bit of it. Nothing is ever fixed and management could care less about the customers or fixing their known issues. It's a joke really. They are very ...

1.0
#1385745

Contact Cincinnati Bell

Mailing Address:
Cincinnati Bell
221 E. 4th St.
Cincinnati, OH 45202
USA
Phone:
(513) 566-4101
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For the past year we have had nothing but problems with Cincinnati Bell! Everything from billing to product quality to customer service! At the beginning of 2018, it took almost 4 months to resolve a billing issue. We have had problems with our cable boxes and modems...
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Company wrote 0 private or public responses to the review from Oct 19.
2.4
#1385471