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Door to door employee knocked on my door last week to tell me about a new promotion Cincinnati Bell was having. I listened and told the employee I DID NOT want to move foward until i spoke to my boyfriend.

He then asked me to provide the last 4 digits of my social so that, "he could reserve my spot for this limited time offer but could not move foward without my permission". I reluctantly and ignorantly gave it to him thinking they need my entire social and my call back with permission to schedule a installation appointment. I chose not to move foward because my family is looking to buy a home and was encouraged not to have any hard inquiries on my credit. This morning i received a call from a tech guy to confirm instillation appointment which i never scheduled and i checked my credit report and there is a new hard inquiry on my credit report.

I called customer service and they have NO IDEA how my credit was ran illegally and without my knowledge and went on to ask if i would like to reschedule my installation appointment. Are you *** kidding me. I filed a complaint with PUCO and they are starting an investigation with hopes to have this hard inquiry removed from my credit report.

This affects my entire families future and it is right down despicable business ethics. DO NOT TRUST THESE DOOR TO DOOR SALES MEN THEY WILL LIE AND CHEAT TO MAKE COMMISSION !!!

Reason of review: Problems with payment.

Location: 3003 Hospital Dr, Batavia, OH 45103, USA

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Angelmarie Ugi

We're sorry to learn of this situation. Cincinnati Bell maintains a credit policy that requires customer approval.

We take this matter seriously. I would appreciate the opportunity to investigate the situation further and address any breach in our policy.

Please email cbsocialmedia@cinbell.com with your name, service address and contact number. Thank you!

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