Cincinnati Bell Phone Numbers and Emails

Toll-Free Number:

  • (888) 246-2355
Send Message

Customer Service:

  • (513) 397-7575
    Purchasing help
  • (513) 301-2093
    Text
  • (513) 566-4101

Community Connection:

  • (513) 565-2210
  • (866) 565-2210

Energy:

  • (866) 863-6849

Small Business Sales:

  • (866) 541-9042

Cincinnati Bell Emails:

Customer Service
Legal
Privacy Inquiries
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails
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Contact Information

Corporate Office Address:

Cincinnati Bell
221 E. 4th St.
Cincinnati, Ohio 45202
United States

Other Info (opening hours):

Customer Service & Sales
Sunday-Saturday: 24/7

Repair & Technical Support
Sunday-Saturday: 24/7

More contact details

Cincinnati Bell Rating Based on 388 Reviews

Rating details

1.2
more details
Customer service
Billing Practices
Reliability
Website

Rating stats

Rating trend

How Good is Cincinnati Bell's Customer Service?

Linnae Akx
Linnae Akx
Feels Satisfied | Dec 03, 2023

Good experience but I need to reschedule a technician to come and get my internet connection back on.

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DS p
DS p
Feels Disappointed | Sep 15, 2023

Getting to a customer service representative is different

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Carrson Kdd
Carrson Kdd
Feels Disappointed | Aug 31, 2023

Could not correspond with someone about my concern. Could not get a live voice and then could not get an answer that understood my concern digitally. Sadly I will go to Cinci Bell physical office.

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Bonnie W Hkq
Bonnie W Hkq
Feels Satisfied | May 06, 2023

Very helpful and polite

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Atiyah Zbx
Atiyah Zbx
Feels Disappointed | Apr 02, 2023

Have had problems with cable and phone and no one seems to know why

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Leoda Pzf
Leoda Pzf
Feels Disappointed | Feb 18, 2023

to long of a wait

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Summary of Cincinnati Bell Customer Service Calls

428 TOTAL
CALLS
03:35 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cincinnati Bell?

Product/ Service Question:

  • “Internet slow”
  • “Wifi down”
  • “My phone is not working”

Payments and Charges Question:

  • “Billing”
  • “Pay bill”
  • “Billing issue”

Staff Question:

  • “Restore services”
  • “Bad customer service”
  • “Noew service”

Request for Information Question:

  • “How to pair my remote”
  • “Help with fusr.net”
  • “To check for current packages”

Activation/ Cancellation Question:

  • “Cancel technition”
  • “Cancel internet”
  • “Cancel phone”

Account Question:

  • “Password not working”
  • “I need my password don't know what it is”
  • “Cannot log in”

Return/ Replace Question:

  • “Returned check”

Other Question:

  • “Email problem”
  • “Needs a technician”
  • “Start Wi-Fi”

About

Summary

Cincinnati Bell is one of the most well-known and respectable local exchange and wireless providers in the United States. The company deals with residential and business clients. Cincinnati Bell provides Internet, phone, energy, and home security services. It doesn't matter if you need to install Wi-Fi connection in your house or learn more about natural gas - Cincinnati Bell is always ready to help. Thousands of people have alread7y made sure Cincinnati Bell is really worth dealing with. Attractive prices and high quality services make Cincinnati Bell one of the best specialists in the sphere of providing telecommunication services.

Cincinnati Bell reviews and complaints

Cincinnati Bell is ranked 704 out of 2019 in Telecommunications category

Area Served

USA

Payment Methods

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