Manufacturer: Cincinnati Bell Category: Bundles Clear all filters (30 of 30 reviews match)
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To Cincinnati Bell tech support- I am having a lot of problems with my screen freezing or moving real slow whenever I change a channel. I have the ZTE set top HD box. My picture quality is not good either. It looks way over digitized and the channels pixelate a lot. The quality is not sharp. I also have frequent outages and problems with the cable going down during a thunderstorm. It feels like I have satellite again with your poor service. I...
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I was told the agreed upon amount did not include tax, late fees, the rental of odd items I've never heard of ext.. Despite calling every month for the last three, I have yet to receive a bill for the agreed upon amount. Instead I continue to get evolving reasons why my bill is higher than I expect. I'm very disheartened by Cincinnati Bell. Also I'm not sure why there must be one hundred words in this field in order to get your response...
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I don't even know where to begin regarding Cincinnati Bell Fioptics and all of the problems I have had with them. It's been one issue after another. This week, I am going back to Time Warner because sadly, they are the lesser of the two evils. I really wish Google Fiber would come to the Cincinnati market. Cincinnati Bell is always removing good channels like Ion TV, WGN America, Big 10 Network, but yet they keep ones that nobody watches like...
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1.1
I didn't like
  • Foreign customer service
  • Slow internet
  • Service is unreliable and cuts out all the time
#900211
Fioptics is the absolute worst cable and internet service I have ever had. I use to have Directv and Time Warner Cable out here in Anderson Township and am sorry I ever got rid of them. Both of them were so much better. First of all, the cable channels are constantly freezing up, pixelating or jumping. They never stream smoothly or when I go to change channels.I have had 3 technicians out here and the problems are still happening. My DVR box...
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Anonymous

Anonymous I absolutely hate Cincinnati Bell !! Hate ! Hate ! Hate ! I will NEVER have your shotty service - EVER!!!! Spent 3 hrs talkin to people in the Phillipines last night and prob...

Cincinnati Bell is a horrible company. They can't provide reliable and stable Internet or cable service. Then, they take away good channels like Ion, Big 10 Network and WGN America. Calling their customer service or tech support does no good. Not one of them speak good English and nothing ever gets resolved. Whatever you do, find a different provider-this service you get from Bell is horrible. .
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Anonymous

Anonymous I totally agree-this company shouldnt even be in business with how terrible their service is. Complaining to them does no good. They say they will "escalate" the complaint but...

Cincinnati Bell is an absolute joke of a company anymore. Their customer service and technical support people are all foreigners who don't have a clue what is going on. They are rude, incompetent and can't understand a word you say. It is the worst customer service I have seen at a company ever. They jusy say im sorry! Throw in terrible cable service that never works correctly, channels that freeze a lot, frequent outages, good channels that get...
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I do not know how Cincinnati Bell is still in business with the horrible and foreign customer and technical support they always have, the upgrades that never work right, techs that never show up on time, internet that always drops out and is slower than usual, cable that never ever works right and goes out frequently, streaming video that is never smooth, dvr boxes that won't work right, etc. I could go on. How many calls, emails and complaints...
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Consumers beware-whatever you do, DO NOT get Cincinnati Bell's Fioptics service. It is terrible in every way. Ive had problems with it since it was installed and have wasted my time taking off work to have 6 technicians total come to my house and the problems are still occurring. They never say what is causing them. It never works right and is very unreliable. Tell your friends and family not to get it either because they will regret it and will...
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Cincinnati Bell is one of the worst companies I have ever dealt with in my life. Their operations are horrible, customer service is non-existent and product value keeps tanking every month while prices keep going up. They wonder why people (including me) are cutting the cord in droves. I am absolutely sick of seeing my internet bill increase every other month because they need to maintain revenue during this period in which they are losing...
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1.0
I didn't like
  • Product pricing
  • Dealing with them
#848119
You guys have the absolute worst internet and cable service around. They just "upgraded" my fioptics cable interface and its now worse than it was before if you can imagine that. They took away iheart radio which I liked to listen to. Now, even more channels freeze up at random, the widgets for weather, picasa and twitter don't even work, my dvr skips really bad, the menu is slow to load, and changing channels is problematic. The menu is not...
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