Cincinnati Bell Fioptics Bundle Reviews

1.0
(23 reviews)
Value for money
Price Affordability
Product or Service Quality
Fioptics is doing upgrades. They are now about where cable was is 1976. Just moved back to this area two months ago and got suckered into this pitiful, horrible, awful, high school engineered cable system. We are switching to another provider. This service has been out 5 times in 2 months. Storms, hot, cold, sunshine, overcast- expect to lose service. You are out of your mind if you select this cable provider. They rate 1* because it is not...
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When are you going to add Ion TV and WGN America back to your lineup?Its ridiculous how you took them away in the first place. I really miss them. I don't watch channels like Newsmax, Justice Central, Blaze and BBC. The programming on those channels stinks. You guys dont even have a lot of channels that Time Warner Cable has like Crime and Investigation HD, FM, and Nasa TV.I think its time to go back to TWC since their service actually works...
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I am so angry that you took ION TV and WGN America off of your Fioptics lineup. You really need to bring them back. All other providers have those channels. You were supposed to start 5 new channels at the beginning of September and now that is delayed. I really want to watch football games on Big 10 Network and we still dont have that channel. I am so tired of all the problems with your channels and your service in general. You never add new...
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I have had so many problems with Cincinnati Bell Fioptics. Whatever you do, go with a different cable and internet provider. This company can't do anything right and refuses to fix their chronic problems of slow internet, internet that goes down, frequent outages, and cable channels that always freeze up. Their customer and tech support is all foreign and unhelpful. Ive had to go to the local Bell store to get new boxes on 3 different occasions.
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What is it going to take for you to fix the cable and internet issues I am having?Your service is beyond terrible. My cable, internet and dvr haven't worked right since they were installed 2 months ago. Im at my wits end with your garbage service. Call after call to some foreigner and technician after technician and emails, and nothing gets fixed. I'm calling the Better Business Bureau, PUCO, Angie's List and my local Senators to tell them about...
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I've had Fioptics (garbage) for four months now and have already had 3 technicians out who can't seem to fix the issues properly. That's pathetic. So I call and am forced to talk to some foreigner I can't understand and who doesn't have a clue. My ZTE set top boxes were replaced by Entone boxes and the cable still doesn't work right. My dvr skips shows that I try to record. Anytime I change the channel, the box hesitates and freezes up. The...
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To Cincinnati Bell tech support- I am having a lot of problems with my screen freezing or moving real slow whenever I change a channel. I have the ZTE set top HD box. My picture quality is not good either. It looks way over digitized and the channels pixelate a lot. The quality is not sharp. I also have frequent outages and problems with the cable going down during a thunderstorm. It feels like I have satellite again with your poor service. I...
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I was told the agreed upon amount did not include tax, late fees, the rental of odd items I've never heard of ext.. Despite calling every month for the last three, I have yet to receive a bill for the agreed upon amount. Instead I continue to get evolving reasons why my bill is higher than I expect. I'm very disheartened by Cincinnati Bell. Also I'm not sure why there must be one hundred words in this field in order to get your response...
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I don't even know where to begin regarding Cincinnati Bell Fioptics and all of the problems I have had with them. It's been one issue after another. This week, I am going back to Time Warner because sadly, they are the lesser of the two evils. I really wish Google Fiber would come to the Cincinnati market. Cincinnati Bell is always removing good channels like Ion TV, WGN America, Big 10 Network, but yet they keep ones that nobody watches like...
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1.1
I didn't like
  • Slow internet
  • Freezing picture
  • Poor channel selection
#900211
Fioptics is the absolute worst cable and internet service I have ever had. I use to have Directv and Time Warner Cable out here in Anderson Township and am sorry I ever got rid of them. Both of them were so much better. First of all, the cable channels are constantly freezing up, pixelating or jumping. They never stream smoothly or when I go to change channels.I have had 3 technicians out here and the problems are still happening. My DVR box...
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