Product: Cincinnati Bell Fioptics Bundle Clear all filters (54 of 54 reviews match)
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I had so many problems with Cincinnati Bell for months. Its the same thing over and over with them and they never fix the problems. So many people have left their poor service including myself due to freezing cable channels and cable boxes, slow internet, frequent...
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CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

It seems we have failed to serve you the way you deserve. We can only address problems if we are aware of how our interactions are affecting the customer experience. Although ...

1.0
Product
Cincinnati Bell Fioptics Bundle
#1130953
You guys are the absolute worst internet and cable provider in the Cincinnati area.I hope a lot of people read this and avoid you guys. I mean what does it take for my cable and internet to actually work one week in a row?? One week! Thats only 7 days. Your service is...
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CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

I certainly apologize for the frustrating experience. I definitely want to look at your situation and help as you should not have required 3 technicians in the past two months...

1.0
Product
Cincinnati Bell Fioptics Bundle
#1094084
I have the triple fioptics bundle of home phone, internet and cable tv. The only thing that works right is the home phone. I am sick and fed up with the internet and cable not working right. Your service is not reliable at all. Even when technicians come out, its...
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CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

I'd like to help you get this resolved. I'm sorry for the frustration with your TV and internet. May I please have you email your 13-digit account number to cbsocialmedia@cinb...

1.0
Product
Cincinnati Bell Fioptics Bundle
#1089796
I have nothing good to say about Cincinnati Bell. I have had problems with you guys since day 1. Well, today was the last straw. We had a storm at my house and the cable and internet both went out yet again. It goes out too frequently. During the week even if the...
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CarolanneCBT
CarolanneCBT
Cincinnati Bell Verified Representative

We'd like to help you with getting your service issues taken care of. We are sorry for all the frustration caused and we're happy to help. Please send an email with your 13-di...

1.0
Product
Cincinnati Bell Fioptics Bundle
#1089028
Our internet & tv service has worked intermittently at best for the last 10 days.Tech help never works over the phone so I have to miss a day of work for a technician to come only to find out they scheduled me in the wrong time slot. Now they are suggesting I wait...
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Anonymous
Anonymous69

That sounds like my house on a daily basis. Their service is so bad that neither my internet nor cable ever work properly. They tell me to email them on social media over and ...

CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

We're sorry to hear you've had such a frustrating experience getting your issues resolved. If you could email us this description of the issues you've been experiencing along ...

2.1
Product
Cincinnati Bell Fioptics Bundle
#1082244
6 years ago I fell for their ads about Fioptics. First, the service was subpar with other cable provider offerings. Their internet was slow and the TV picture was grainy. I was not satisfied. Once my contract was up, I decided to leave, but that is where the real...
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CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

Let us help you get to the bottom of this. Please email this description of your experience along with your former account number to socialmedia@cinbell.com.

Product
Cincinnati Bell Fioptics Bundle
#1078417
Are there any Americans who actually work for you? I have had nothing but problems with fioptics internet and cable since it was installed. It is so behind the times it isnt funny. If it rains, my speeds get real slow. The equipment never works right. You are always...
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CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

Let us help troubleshoot your picture quality and weather related issues. Email us this description of your experience along with your account number to socialmedia@cinbell.co...

Anonymous
Anonymous

I had fioptics installed there is some sort of interference issue it keeps dropping me and nothing works

1.0
Product
Cincinnati Bell Fioptics Bundle
#1077165
Cincinnati Bell has the absolute worst and most unreliable internet and cable service in the Cincinnati/NKY area. I was with Spectrum and rarely ever had a problem. I regret switching to Cincinnati Bell big time. It doesnt matter if you send technicians out or not, the...
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Product
Cincinnati Bell Fioptics Bundle
#1076051
Service sucks as does the TV reception. Promises, promises to correct bad reception never come true. Never again would buy Cincinnati bell Fioptics. .
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Anonymous
Harry Bones

I can't agree more. They kept lying to me also by saying oh we are fixing the cable freezing issues and signal. That was over a year ago after 3 technicians! Obviously they ne...

1.0
Cincinnati Bell Crestview Hills, Kentucky
Product
Cincinnati Bell Fioptics Bundle
#1074644
A little rain and thunder knocked me offline tonight.This is the second time this has happened. My cable and internet are both not working tonight. Theyve been out 6 hours. The technician on the phone told me that weather shouldnt affect my services. They couldnt find...
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CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

We're sorry to hear you've been experiencing these issues. We'd be happy to look into them further. Please send this description of the problem along with your account info t...

Anonymous
Tony Stedham

I agree with you, my cable and internet are always going out when it storms to. Its really annoying. The slightest little thunder or rain and my fioptics acts up. My internet ...

1.0
Product
Cincinnati Bell Fioptics Bundle
#1071358