Product: Cincinnati Bell Fioptics Bundle Clear all filters (68 of 68 reviews match)
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My sister who lives in New Richmond called me tonight and said you guys contacted her regarding getting Fioptics. Im guessing you guys are expanding that way now? It amazes me because how can you sell a product that already has a lot of issues to people in other areas?...
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1.0
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Cincinnati Bell Fioptics Bundle
#1216295
No wonder you guys are losing ao many customers to Spectrum.I just had your garbage-optics internet and cable service installed about a month and a half ago and now I see what all these posts are about. My cable and internet do the same exact thing as everyone else's...
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1.0
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Cincinnati Bell Fioptics Bundle
#1211549
The Fioptics cable and internet services are not good here. In my condo, I personally experience freezing cable channels and boxes, sound that doesnt match the screen, channels that pixelate real bad, and frequent cable outages. The picture isnt real clear or sharp...
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CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

Hello! I'm sorry to learn of the TV and internet issues you described. I would be more than happy to escalate this for you. Could you please email cbsocialmedia@cinbell.com wi...

1.0
Product
Cincinnati Bell Fioptics Bundle
#1208213
You need to start carrying all of the local channels like Escape, ASN, Comet TV, channels 20.1 and 20.4 (Movies! And H&I). Your competition carries those channels and you guys should as well. I also miss Ion Television and WGN America. I would come back to Bell Fioptics...
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CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

Hello! We value your feedback on choice of channels. We just recently added Antenna TV based on feedback from our customers which offers similar programming to some of the cha...

1.0
Product
Cincinnati Bell Fioptics Bundle
#1206513
Everybody I know including myself has problems with Cincinnati Bell Fioptics. 3 days after I had service installed at my house, my cable picture started pixelating and boxes froze up. My internet speeds got real slow. This keeps happening everyday. Your service is very...
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CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

Hello! I would like to offer my assistance in troubleshooting the TV and internet issues you described. I apologize for the inconvenience this has caused you, please email cbs...

1.0
Product
Cincinnati Bell Fioptics Bundle
#1204550
Anytime we have a heavy rain or wind or lightning, the fioptics cable either goes out or pixelates really bad. The screen will also freeze up. There is also some interference on certain channels. These problems have been happening way too much at my home in Anderson...
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Anonymous
Justin Longworth

I agree with that too-it is not reliable at all. My boxes always freeze up and channels pixelate and won't match the sound on the screen. It seems like streaming isn't smooth....

CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

Hello! Our Fioptics service is more reliable than cable or satellite under normal conditions. I apologize for the inconvenience and would be glad to look into your experience ...

1.3
Product
Cincinnati Bell Fioptics Bundle
#1196411
I appreciate your help but Cincinnati Bell's ongoing issues with slow internet and freezing cable boxes will never be fixed. Its not your fault. They have been going on for years and engineers wont do anything to help. I have already switched to Spectrum and am a lot...
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1.0
Product
Cincinnati Bell Fioptics Bundle
#1186733
What does it take to get decent and working service from Cincinnati Bell?? Calls to the foreign tech support center dont do any good. You cant understand a word they say. The cable equipment constantly freezes up, channels always freeze up, the screen pixelates, the...
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CincinnatiBell
CincinnatiBell
Cincinnati Bell Verified Representative

Hello! It seems we have failed to serve you the way you deserve. That is unacceptable. We can only address problems if we are aware of how our interactions are affecting the c...

1.0
Product
Cincinnati Bell Fioptics Bundle
#1184504
Ok Cincinnati Bell-why do you guys keep taking away good channels from your Fioptics lineup? You dont even carry all of the local channels like Spectrum does. You dont carry Escape, (9.2), Antenna TV (64.2), Comet TV (64.3), Movies! Get TV. I miss UP tv and Ion. I...
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Anonymous
William Drosick

I agree about the channel lineup. You guys need to carry all the local Cincinnati channels like ASN, Comet TV, Escape, Light TV, GET Tv, and This TV. These are all great chann...

Anonymous
Larry Chevelier

You guys need to start adding channels that your competition already has and won't get rid of. You guys always get rid of the good channels. Spectrum has such a better channe...

1.2
Product
Cincinnati Bell Fioptics Bundle
#1182473
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Cincinnati Bell - Fiber optics experience

Cancelled my bill around December 22nd for my fiber optics internet still being charged for it as of January 29th
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Cincinnati Bell Fioptics Bundle
#1181605