Cincinnati Bell Fioptics Bundle Reviews

1.0
(23 reviews)
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Fioptics is a joke. Your technicians, engineers, and management are more than aware of these issues but do nothing to resolve any of them. I know someone on the inside there and they tell me all about the issues with feeezing channels, channel changing not being smooth or loading slowly, pixelating channels, slow internet, congested network, buffering, slow streaming, plus ive had 4 technicians out to my house who basically told me the same...
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Cincinnati Bell will give you so many problems. My bill has never been right either. You can't get through to an American customer service person when you call them. Communicating with them is very frustrating. My internet service skips out and goes down a lot and the speeds are always very slow and varying. Streaming video or tv is never smooth and there is always buffering. Fioptics cable service is less than stellar to. Changing channels is...
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1.0
#949592
Cincinnati Bell has the absolute worst internet and cable service of any company I have ever seen and had service with. It is ridiculous. The cable is always going out even if the weather is nice. It is very unreliable and unstable. Picture quality is not clear and sharp like they advertise with fiber optics. The channels are always pixelating, freezing up and jumping. Changing channels makes it load slowly. They don't even carry all of the...
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I'm so fed up with your shi**y digital tv and internet services.I have had problems with both since day one. You guys make no effort to fix them either but are very aware of the problems. You could care less about your customers and no, you don't know the Nati' You outsource your technical support and customer service to Asia which is ridiculous. I am going back to Time Warner Cable. At least their services never went out and were very...
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The Fioptics internet and cable are normally the services that go out or are slow. This just proves yet again how unreliable and unstable all of your services are. You guys really need to get it together down at Bell. Its funny though how you keep raising your prices, taking good channels away, and providing bad service. I'm going back to an antenna because I refuse to pay for services that never work right and that go out during rainy or...
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I wanted to give Cincinnati Bell a try because they are cheaper than Time Rip off. Well, I'm totally done with Bell because you provide horrible service in every way-they are all foreigners who are rude and don't know how to help you. The cable and internet never work right. You guys seriously need to upgrade your services so they work right and are flawless. This is 2016, not 1995. From what I'm reading on here and many other sites, the...
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There are a lot of cable and internet outages even when the weather is nice. That is getting old. My dvr and HD cable boxes are frequently freezing up and pixelating. Changing the channels makes the screen act like its in slow motion and it will jump. The sound won't match what is happening on the screen. The internet with the Zyxel modem is really slow. I need reliable and stable service that works all the time and I sure don't get that from Cincinnati Bell...
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I use to have Time Warner Cable and Dish Network and switched to Cincinnati Bell. That was a huge mistake. I have had issue after issue with Bell and their Fioptics. Also, I had so many more channels with TWC and Dish. They carried all of the local channels unlike Cincinnati Bell does. I miss watching Comet TV, Get TV, ASN, FM, Nasa TV, Antenna TV, PBS World, PBS Learn, etc. Cincinnati Bell needs to get with it and add more local channels. TWC...
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Your customer service and tech support DO NOT know the Nati.That commercial is so dumb. They dont even know how to speak English and how to help local customers. You need to bring back customer service to the States asap. Your cable and internet service is pathetic and never works right either. I am so sick and tired of my cable channels/boxes freezing up, pixelating, the sound not matching the screen, poor picture quality, my cable going out,...
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I am totally disgusted with the poor service you provide at Cincinnati Bell. Ive had fioptics or what I call junkoptics for 5 months now and ive already had 3 technicians out to my house to supposedly fix the problems with your internet and cable service. They are fixed until the technician walks out the door then they start again. Last night yet again, my HD cable channels were freezing, pixelating, and acting like they were in slow-motion. The...
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