Cincinnati, Ohio
1 comment
Not resolved

I'm boycotting Cincinnati Bell on Facebook.Their social media team doesn't respond to criticism, which proves they don't care about customers.

Related: Cincinnati Bell Fioptics Internet Service Review

So, I started @BoycottCincinnatiBell page (https://www.facebook.com/BoycottCincinnatiBell). Like the page and send them a message!

I have fioptics internet, and it's pretty hit or miss. The part that angers me most is that you *have* to pay their wi-fi router rental, regardless of whether you use it or not. I don't use it, as I have commercial-grade high-speed router that outperforms their junky wi-fi router.

There's a reason they want you to use their equipment.

Why?Because they'll sell you gigabit Internet, but supply you with a wifi router that only supports 50 megabits, so you *never* get the speeds they charge you for.

Review about: Cincinnati Bell Fioptics.

I liked: Like boycottcincinnatibell on facebook.

I didn't like: Horrible customer service, Mandatory equipment rental.

Review #906399 is a subjective opinion of a user.

1.7
Price Affordability
Exchange, Refund and Cancellation Policy
Value for money
Customer service
Warranty
Discounts and Special Offers
Advertised vs Delivered
Coverage Area
Website
Reliability
Diversity of Products or Services
Billing Practices
Product or Service Quality
Style and Design
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
Columbus, Ohio, United States #1208653

I agree with you 100%.Their service is beyond garbage and the cable and internet never work right.

No wonder their reputation is so poor anymore. They can't even get my dam* bill right.

They use to be good but not now.I am calling the PUCO, BBB, Angie's List, and my Local Representative to file complaints.

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