I just left Bell and went to Spectrum for their cable and internet. I couldn't be happier. I had so many problems with Cincinnati Bell for months. Its the same thing over and over with them and they never fix the problems. So many people have left their poor service...Read more
I have contacted cincinnati bell and been refused when asked to speak with management. Salesman,Brandon Walker, repeatedly lied about when service could be set up and that we would be in a 2 year contract. I was told we could cancel at anytime if unsatisfied with...Read more
My pricing for Cincinnati Bell is increasing at a drastic rate! Was anyone else 'sold' this line? Here's the information copied directly from email I received in October 2015 (from the 'sales' pitch to get folks in my area to buy their service). I insisted she send me...Read more
Cincinnati Bell - Find another internet provider!
Kind of expensive for Fioptics, but i am being charged double for slow 5mbps Zoomtown service for business. They don't offer Fioptics at the business park my company is located at. Awful customer service over their fault billing issue!
Cincinnati Bell - No service for 24 hours! They don't know what wrong!
I will be definitely leaving this ***! Totally sucks!
Cincinnati Bell - Shame on you. C4 SERVICE DOG SHOULD BE ALLOWED
Read news, how dare you refuse a wounded vet to have his service dog at work. He fights for your rights and this is how you are treating him, shame on you! You owe him appology and hire him, if i was him i would tell you no as he should work where he is appreciated.
Cincinnati Bell - Billing
They reported ruined my credit over $24 dollars!!!! And I didn't know I owed a dime!!!!! I am currently in the process of litigation against this awful company but please at all cost do not do business here!!!!!!!!
What is wrong with your company? Your internet is very slow and there are frequent outages especially during the evening hours. I have called three times and emailed in my complaint and a trouble ticket is started, but I never hear anything back after that. NOt only...Read more
I didn't like
- Foreign customer service
- Problems never solved
- High prices
Residential customer, have had this number for almost 20 years. Several months ago, phone line died. Called customer service, several days later a tech comes out, states trouble is "up the street," stated fixed. All seems good. Shortly after, much static on the line,...Read more
I didn't like
- Multiple experiences with customer service
I am canceling my service tomorrow. I needed to change my billing due date because I am on a fixed income. I received a bill for $115 for phone and internet. Are you kidding me! First if all this was not even close to what I was told my bill would be. It is $25 more....Read more
Why did the sales rep at the kenwood store call my router a 1998 model? Why was the issue not the router at any rate? Why did I think a problem like no internet light showing connected on my router was something fixable without a technician having to come to my home?...Read more
As you can see a lot of people have major issues with Cincinnati Bell's internet and cable tv including myself. I am done for good with Cincinnati Bell. Whatever you do, don't waste your money on them. They never fix the problems that they are more than aware of....Read more
In one year 3 times the phone line down I call customer service I have to wait 3 to 4 days for technician to come check out I loose money every time is down it’s a business account I don’t understand why we pay extra money for business accountRead more
Home phone service with Cincinnati Bell. They sent AT&T out to work on the outside lines and the AT&T person informed me that my interior lines would not work because they were still wired for Time Warner Cable I would have to call for an appointment for Cincinnati...Read more
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